An enterprise content management (ECM) system deals with content, documents, details and records related to the organizational processes of an enterprise. The purpose is to manage the organization's unstructured information content, with all its diversity of format and location.

Our approach to the solution is divided into 4 main components of Data Collection, Data Organization, Data Presentation, Data Archiving and Retrieval as depicted in the high-level overview above

Data Collection
Collection of content or data from various sources like, postal mail in the form of paper, web based sources, faxes in electronic form is done in this phase. This content is stored in a database for any pre-processing that may be required. A variety of metadata may be collected during this process. For e.g. information that uniquely identifies the content, the source, etc so it can be meaningfully categorized.

Data Organization
Once the content is collected, it is organized by applying pre-defined and custom set of business rules. The components in the EnSoftek solution integrate well with leading Business Process Management solutions. Automated and manual operations can be specified in sorting and organization of the content that is input to the system.

Data Presentation
One of the most important aspects of a content management system is its ability to present the information in the system in a simple and meaningful manner. EnSoftek Content Management Solution provides internal and external users with an in-depth view into the data without loss of functionality or control. At the same time, IT Administrators and Department Heads can create required business and access rules to ensure secure and authorized access to all the content.

Data Archival and Retrieval
Every business needs a solution that will match its growth needs. The EnSoftek Content Management Solution provides a powerful records management component as part of the solution to address this. The solution is designed to provide access to controls like archiving a document to a known location based on the age specified in the business rules. This information can also be retrieved swiftly in an easy and user-friendly manner.